Markbase is a software product operated by AltaCoda LLC (“AltaCoda,” “we,” “us,” or “our”). The following third-party subprocessors may process personal data on behalf of AltaCoda in connection with the provision of the Markbase Service:
The purposes below describe the shared hosted service. For a dedicated or self-hosted enterprise deployment, only a listed subprocessor that is used for that delivery model and processes personal data on our behalf applies. The applicable Enterprise Order may identify a deployment-specific subset or additional authorized subprocessors.
| Subprocessor | Purpose | Location | Data Processed |
|---|---|---|---|
| Hetzner Online GmbH | Application infrastructure and hosting (Kubernetes cluster running the API, OAuth Authorization Server, Postgres database, and search index) | Germany | All categories of Personal Data |
| Amazon Web Services, Inc. | Object storage for documents (versioned S3 bucket, us-east-1); Route 53 DNS; Amplify Hosting and CloudFront delivery for the marketing site (markbase.cloud) and the dashboard SPA (app.markbase.cloud) | United States and global edge | Workspace Content (including any Personal Data submitted as Content); IP addresses; request metadata; static assets |
| Google LLC | Sign-in with Google (authentication); Google Tag Manager and Google Analytics 4 on the marketing and documentation sites | United States | Account identifiers, email addresses, authentication events; anonymized marketing-site and documentation-site usage data |
| GitHub, Inc. (a Microsoft company) | Sign-in with GitHub (authentication) | United States | Account identifiers, usernames, email addresses, authentication events |
| Mixpanel, Inc. | Product analytics for the dashboard and Service usage | United States | Pseudonymous user identifiers, event metadata, device and browser information |
| Stripe, Inc. | Payment processing for paid Subscription Plans: checkout, subscriptions, invoicing, and sales-tax calculation | United States and global | Billing contact details (organization name, billing email and address), payment card details (collected and stored by Stripe; we receive only the card brand, last four digits, and expiry), subscription and invoice records, tax identifiers where provided |
We ensure that each subprocessor is contractually bound to process personal data in accordance with applicable data protection laws and our Privacy Policy.
This list may be updated from time to time as we add or remove subprocessors. Material changes will be communicated in accordance with our Data Processing Addendum (DPA).
To subscribe to subprocessor change notifications, or to raise a question about any subprocessor listed above, contact us at hello@altacoda.io.
Last updated: September 4, 2026
Also here: Terms of Service , Privacy Policy , Data Processing Addendum . Questions about any of them — hello@altacoda.io.